Frequently Asked Questions

Fylvo specializes in Managed IT Services and AI-powered automation. We help businesses run stable, secure, and scalable IT environments — and optimize processes with modern automation that reduces manual workload and operational risk.

In addition to managed IT support, we deliver:

• Cloud setup & migration (Microsoft 365, Azure, hybrid environments)

• Cybersecurity hardening & monitoring

• Network infrastructure & access control

• Endpoint management & patching

• Process automation (AI workflows, integrations, reporting automation)
  We tailor services based on your current setup, business goals, and compliance requirements.

We solve the operational issues that slow teams down and create risk:

• recurring IT downtime and slow support

• security gaps and compliance concerns

• manual workflows that waste time and cause errors

• lack of visibility into systems, performance, and costs
  Our goal is simple: stable IT + measurable automation gains.

Both. Most clients start with a one-time assessment, migration, or automation project and then move into a long-term managed service partnership for ongoing support, monitoring, and continuous improvement.

Most IT providers focus on fixing problems. We focus on preventing them — and improving your operations.

• proactive monitoring + fast response

• security-first architecture

• automation expertise to reduce manual overhead

• transparent workflows, clear documentation, and measurable outcomes
  You get an IT partner that operates like a modern engineering team.

We operate with structured response workflows and clear prioritization (based on urgency and impact).
Clients receive:

• fast first response

• transparent ticket tracking

• direct escalation paths
  For managed service clients, we define response expectations in a service agreement.

We work with companies that rely on stable operations and secure systems — especially:

• professional services

• logistics & operations-heavy businesses

• SMEs scaling their IT environment

• teams needing automation and modern cloud infrastructure
  If your business depends on reliability and speed, we’re a strong fit.